1. When will my package arrive?
Items usually ship within 2-3 weeks. Sometimes orders are placed on back order and can take longer. Large orders and orders with products besides shirts will take longer. If your order includes products besides shirts, the order may be shipped in multiple shipments.
2. Where are you based out of?
We are based out of New Orleans, Louisiana!
3. What is your return policy?
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Use our contact form for further instructions.
We do not refund orders for buyer’s remorse or size exchanges.

4. I want a shirt/product for my group/team!

No problem! Email us at shoutout@helicity.co and we can design something for you!

5. I want a bulk order!

We do offer bulk order discounts. Email us at shoutout@helicity.co and we will help you!